To transfer a .com, .net or .org domain name to our servers you need to instruct the organisation where the name is currently parked to move it. The procedures vary from company to company but the wording below will work in most instances. Just copy it into an email or fax or letter, enter your own domain name where shown and send it. If you get stuck you can always call us on 01386 792972 for further advice. Here is what you should write: ****************************************************************************************** Please transfer the domain name to: Netplan Internet Solutions Ltd, Unit 10 Steeple House, Percy Street Coventry, CV1 3BY Tel/Fax: 024 7622 4922 Email: info@netplan.co.uk Contact: Stuart Gibson Their dns details are: Primary dns: UDNS1.ULTRADNS.NET IP address: 204.69.234.1 Secondary dns: UDNS2.ULTRADNS.NET IP address: 204.74.101.1 Their Network Solutions handle is gsb346 and their COHO handle is COCO-92429 We consider that this is sufficient information for the transfer to take place. If there are any queries please contact us immediately. Yours etc. ******************************************************************************************* Once the process is kicked off it can take anything from a few hours to a few days before your name "lands" on our servers. You can keep an eye on the process by using the WHOIS lookup report on our web site. This tells you where the name is and what you are looking for is for the report to show your name on our dns servers. To check this go to: http://domain-names-2-buy.co.uk/ and search for your name and when told it is not available press the button offered to see who it belongs to. We hope this helps. Please be a little patient with this process, there is little or nothing we can do to speed the process up once it has started so until three or four days have gone by you would do best to wait. After that please feel free to contact us and we will check that all is ok.