web space,website,web,site,hosting,host,server
Web hosting support area for 1stChoice Web Hosting.
Enquiry Form Web Hosting Plans Contact Details Order Online Email Us
Home Page

Web Hosting - Support Area

Please read this section fully before you contact support, you may find the answer to your question just a few clicks away.

If the answer to your question is not here then either send an e-mail to support@netsecrets.co.uk including as much information as possible to help us answer your problem quickly and effieiently.

Site Administration Control Panel


1pix.gif (49 bytes)User Management Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Adding a User
1pix.gif (49 bytes)1pix.gif (49 bytes)Entering User E-mail Settings and Aliases
1pix.gif (49 bytes)1pix.gif (49 bytes)Changing User Settings
1pix.gif (49 bytes)List Management Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Site Settings Section
1pix.gif (49 bytes)1pix.gif (49 bytes)FTP Settings Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Disk Usage Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Web Usage Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Backup Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Restore Section
1pix.gif (49 bytes)1pix.gif (49 bytes)Server Management
1pix.gif (49 bytes)1pix.gif (49 bytes)Publishing Web Pages

Using Services on a Site


1pix.gif (49 bytes)Managing Your Personal Profile
1pix.gif (49 bytes)1pix.gif (49 bytes)Modify User
1pix.gif (49 bytes)1pix.gif (49 bytes)Email
1pix.gif (49 bytes)1pix.gif (49 bytes)Usage Data
1pix.gif (49 bytes)1pix.gif (49 bytes)Backup
1pix.gif (49 bytes)1pix.gif (49 bytes)Restore
1pix.gif (49 bytes)Using NetSecrets E-mail
1pix.gif (49 bytes)Developing Web Pages
1pix.gif (49 bytes)
Publishing Web Pages Via FTP
1pix.gif (49 bytes)Users Home Page



NEW SECTION - 19th APRIL 2001
How to select the right web hosting plan for you CLICK HERE

 

Site Administration

There are three types of users on NetSecrets Cobalt RaQs : the RaQ administrator (NetSecrets) , site administrators (you), and site users (additional users you create).

This chapter describes the functions normally performed by the site administrator.

Site administrators can add or remove site users, create mailing lists, manage disk space, back up and restore files, and do other site-related administrative tasks.

As a site administrator, you manage your site using any standard Web browser.


Access the Site Management screen for your site by typing the URL http://www.yourdomain.com/siteadmin/ into your browser. A prompt appears, asking you to enter your site administrator username and password.The Site Management screen which then appears provides access to the site administrator functions.

To go to a section of the Site Management screen, you click the section's button along the left side of the screen. These functions are described in the sections that follow.

User Management Section

The User Management section on the Site Management screen allows you to perform administrative functions related to site users - adding or removing users, entering and modifying user names and passwords, and managing users' disk space allocations, and e-mail aliases.

Adding a user

To add a user to a site, follow these steps:

1. Go to the Site Management screen.

2. Click User Management.

3. Click Add User.

4. Enter the information for the user.

Enter the user's name and password, set a total disk space allocation for the user, and enter email aliases (if appropriate - see the description in "Entering User E-mail Settings and Aliases"). You can also choose to assign the user to be the administrator for the virtual site.

5. Click Confirm New User.

Entering User E-mail Settings and Aliases

Mail Forwarding and Vacation Reply

Individual users can choose to have their e-mail forwarded to another e-mail account. Users can also choose to have a vacation-reply message that's automatically sent to each person who sends the user an e-mail. This feature is useful when users know they won't be reading or responding to incoming email messages for a period of time. As the site administrator, you can enter these settings for users (at their request) as described below in "Changing User Settings".

Note: A vacation-reply e-mail is sent only once per day to each sender.

E-mail Aliases

Each registered user on the site must have a unique username (e.g., mary, john). This username is used to send or retrieve e-mail. When a username is already taken by another site (for example, username mary exists and her e-mail goes to mary@abc.com), you can add a new user with a similar name (maryb) and configure the server to receive e-mail with the desired name (user maryb receives mail for mary@xyz.com). The user then enters the desired "return address" in his or her e-mail software.

 

Changing User Settings

To change the name, password, or disk space allocation, for an existing user, or to make an existing user the site administrator, click User Management on the Site Management screen, then click the pencil icon for the user. Enter the changes you want in the Modify User table.

To set up or modify the e-mail options for an existing user, click User Management on the Site Management screen, then click the envelope icon for the user. In the table that appears, you can enter a forwarding e-mail address, email aliases, and an automatic vacation reply. These options are described in "Entering User E-mail Settings and Aliases".

If you want to remove a site user, click the trash icon for the user. To confirm that you want to remove the user, click OK in the confirmation dialog box that appears.

List Management Section

The List Management section on the Site Management screen allows you to create and manage mailing lists for the site.

To add a mailing list:

1. Go to the Site Management screen.

2. Click List Management.

3. Click Add Mailing List.

4. Enter a name for the mailing list, then enter the email addresses of the members of the list.

5. If there are existing users you want to include in the list, select them (one at a time) from the pull-down menu, and then click the bent, down-pointing arrow to add the selected user to the list.

6. You can specify aliases for the mailing list by entering them in the "Aliases" area. (You don't need to include the domain in the aliases.)

7. When you're finished, click Confirm New Mailing List.

To modify a mailing list, go to the Site Management screen, click List Management, click the pencil icon for the mailing list, modify the information as needed, and then click Confirm Modify.

To delete a mailing list, go to the Site Management screen, click List Management, click the trash icon for the mailing list, and then click OK to confirm that you want to delete the mailing list.

Once your mailing list is created you can send mail to the list by sending an e-mail to listname@www.yourdomain.com

Site Settings Section

In the Site settings section of Site Management, you can see the domain name and IP address of the site, change the disk space allocation for the site, and choose the frequency with which Web usage reports will be generated.

CGI allows users to have Web sites run programs that dynamically generate HTML pages in response to specific user inputs. CGI scripts can be created on a user's desktop computer and then transferred to the web site with an FTP application (as explained in Using Services on a Site). CGI scripts must have a .pl or .cgi filename extension.

FTP Settings Section

As the site administrator, you can enable the anonymous FTP server for the site, set limits on the size of files that can be uploaded, and set the number of simultaneous users. This feature allows users without passwords to download and upload files via FTP, up to the specified disk-space limit.

To change the FTP settings for your site, click FTP Settings on the Site Management screen, enter the setting you want, and then click Save Changes.

To upload files, you must use FTP client software (for example, cute FTP) and access your web space by entering your user name, password and host address (supplied to you ny NetSecrets) Site administrators log into the main "web directory".

 

Disk Usage Section

In this section of Site Management, you can monitor how much disk space is being used by the site and its users.

Web Usage Section

The Web Usage section allows you to download a Web log file for your site, or view the last report that was downloaded. To download a log file, go to the Web Usage section of Site Management, then click Download Log File.

Backup Section

As a site administrator, you can back up your own site or a user directory that belongs to a user on your site. To do either of these, go to the Backup section of Site Management and follow the on screen instructions.

Restore Section

Restoring a site or user directory on the Server is a simple procedure. First, go to the Restore section of Site Management. Click BROWSE and select the .raq backup file to restore on the RaQ. Click Selective Restore, if you want to restore only some of the files, then click the Restore button (below the File Restorable).

Server Management

If you're the site administrator, you can return to the administrator site's Server Management screen by clicking Server Management on the Site Management screen.

Publishing Web Pages

For information on publishing Web pages on the NetSecrets Servers, see "Developing Web Pages"  and "Publishing Web Pages Via FTP".

 

Using Services on a Site

This chapter describes the functions that site users can perform with Business Plus and above web hosting. As a site user, you can change your user name and password, set e-mail options, monitor your directory's disk space usage, back up and restore your files, send and receive email, and create and upload Web pages and other files.

Managing Your Personal Profile

You manage your directory using any standard browser. Access your directory by typing the URL http://www.yourdomain.com/personal/ into your browser. You must enter your user name and password.

When you access your directory, the Personal Profile screen appears (shown in the next figure).

Modify User

This section allows you to change your full name and password. Click Modify User on the Personal Profile screen to access a table where you can change these settings. When you're finished, click Confirm Modify.

E-mail

The E-mail section of the Personal Profile allows you to select email options. To set your e-mail options, access the Personal Profile screen (as described above), then click E-mail. In the Email Settings table, you can select the e-mail options that are described in the next two sections.

Having Your E-mail Forwarded

You can choose to have your e-mail forwarded to another e-mail account. All you need to do is enter the destination account in the "Forward E-mail To" field in the Email Settings table.

Setting an Automatic Vacation Reply

You can also create a vacation-reply message that's automatically sent to each person who sends you e-mail. This feature is useful when you know that you won't be reading or responding to incoming e-mail messages for a period of time.

To set up a vacation reply, follow these steps:

1. Type the URL http://www.yourdomain.com/personal/ into your Web browser, and then enter your name and password when prompted.

2. Click E-mail on the Personal Profile screen.

3. Click the check box labeled "Vacation / Autoresponder Email Reply" to turn it on.

4. In the scrolling field, type the text of the message you want users to receive while you're away.

5. Click Save Changes.

Note: A vacation-reply e-mail is sent only once per day to each sender.

Usage Data

The Usage Data section of the Personal Profile displays a Disk Usage table showing the total disk space occupied by your files, the amount of available disk space under your web hosting plan, and your total disk space allocation. To access this table, just click Usage Data on the Personal Profile screen.

Backup

As a site user, you can back up your Home directory. To do this, go to the Personal Profile screen, click Backup and read the on screen instructions. When you're ready to perform the backup, click Backup My Home Directory.

Restore

To restore your backed-up Home directory files (from your local disk to your web site Home directory):

1. Access the Personal Profile screen.

2. Click Restore.

3. Click BROWSE and select the .raq backup file to restore onto the Cobalt RaQ.

4. Check Selective Restore if you want to restore only some of the files.

5. Click Restore a Backup File (below the File Restore table) when you're ready to begin restoring the files.

Using NetSecrets E-mail

You must configure your e-mail application to send and retrieve e-mail from NetSecrets' Servers.

Make sure the following information is entered into your e-mail program.

1. SMTP Server. "yourdomain.com"

2. POP3 Server. "yourdomain.com"

3. Account Name = "your username"

4. Password = "your password"

(remember each additional user you create will have a seperate user name and password, use these to gain access to the different POP3 accounts)

Please note. At NetSecrets we protect your bandwidth against spam (other people using your e-mail account to send bulk mail) when trying to send mail from your e-mail client you may receive a message saying "Relaying denied". If you receive this error message then please contact us either using a pervious e-mail account to relaying@netsecrets.co.uk or call us on + 44 (0) 2476 224922.

 

Developing Web Pages

You can create complex Web pages using any of the standard HTML editors and the HTML publishing capabilities of many popular desktop productivity applications. You can create and link the Web pages themselves on your desktop computer, and then move them to the appropriate subdirectory in the server via an FTP application (as described below).

CGI Scripts

NetSecrets servers supports CGI scripts, such as those written in Perl version 5.0, C, or other languages. If CGI is enabled for your site (in the Site Settings section of the Site Management screen), then you can add CGI scripts to work with your Web content.

This enables you to develop highly interactive, powerful Web-based applications by building server-side CGI scripts that generate web pages in response to specific user inputs. These applications range from simple scheduling and conferencing applications to sophisticated electronic commerce solutions.

You can develop CGI scripts on your desktop machine, and then transfer it to our Servers by means of any FTP-based application that allows permission bits to be set to "Executable." Use FTP (File Transfer Protocol) to upload .cgi and .pl files. You should use ASCII mode to upload CGI files. Once the file is on the Server, use your FTP program and chmod 755 filename.cgi) to make the script executable.

The path to Perl is /usr/bin/perl.

Publishing Web Pages Via FTP

After creating your Web pages, you can publish them on the Server using FTP.

First, make sure you have the following information:

  • The hostname or the IP address of your Cobalt RaQ.
  • Your username and password.
  • A filename of your choice to save as your main page (the default is index.html).

Then launch your FTP software, establish an FTP link to the Server, and then upload your HTML files. If you need help,consult the instructions for your FTP application.

User Home Page

When additional users on the main site are created by means of the Web-based administration screens, each user can log into there account via FTP and upload a user web site, this can be viewed by using the url below.

http://www.yourdomain.com/users/username

Home ¦ Enquiry ¦ Plans ¦ Order Online ¦ Contact ¦ Email Us

Linux Hosting ¦ Windows Hosting ¦ Dial-Ups ¦ Email ¦ Bandwidth ¦ Web Space ¦ Web Stats

Terms ¦ Support ¦ Privacy ¦ Transfer Domains

Copyright © NetSecrets. All Rights Reserved.
Unit 10 Stockwood Business Park Stockwood Nr Redditch B96 6SX
Email: info@1stchoice-web-site-hosting.co.uk
Tel: +44 (0)1386 792972 Fax: +44 (0)1386 792154

VAT reg number : 747 4911 07


domain name registration

Low Cost Domain Registration